There is a lot of competition on Airbnb. Providing an outstanding experience can be the edge needed to ensure a positive review and increased business. There are some simple but effective Airbnb host tips that can help achieve this and surpass the expectations of any guest.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Things happen and being inflexible can be viewed negatively. Allowing guests an early or late check in or check out will be one of the things they will remember when writing their review of their stay. Of course, advertising this may lead to being taken advantage of, but making concessions when life gets in the way will make a positive impression. Most hotels can be rather accommodating to this, don't think guests don't know this.
Provide information about the area. Obviously the guests have traveled tot he area for a reason, but maybe they have some unplanned time. Providing information about local events and attractions adds to the value of the rental and lets them know that their business is important.
Investing in a key-less entry system can save money and headaches over the long run. Lost or unaccounted for keys can dig into profits if locks need to be re-keyed. A key-pad provides the flexibility to give a new code to each guest and some even allow a code to be timed with an expiry date, much like the card locks on hotel room doors. If unable to be at the location when guests arrive, there is no reason to leave them waiting outside with a key-pad entry.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Things happen and being inflexible can be viewed negatively. Allowing guests an early or late check in or check out will be one of the things they will remember when writing their review of their stay. Of course, advertising this may lead to being taken advantage of, but making concessions when life gets in the way will make a positive impression. Most hotels can be rather accommodating to this, don't think guests don't know this.
Provide information about the area. Obviously the guests have traveled tot he area for a reason, but maybe they have some unplanned time. Providing information about local events and attractions adds to the value of the rental and lets them know that their business is important.
Investing in a key-less entry system can save money and headaches over the long run. Lost or unaccounted for keys can dig into profits if locks need to be re-keyed. A key-pad provides the flexibility to give a new code to each guest and some even allow a code to be timed with an expiry date, much like the card locks on hotel room doors. If unable to be at the location when guests arrive, there is no reason to leave them waiting outside with a key-pad entry.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.
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Find an overview of the benefits of becoming an Airbnb host, today. You can also get excellent Airbnb host tips at http://www.thehealthjournals.com now.
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