اشترك في قائمة البريدية

Why It May Be Necessary To Switch Business Telephone Systems

By Earlene McGee


Technology keeps developing at a pace very difficult to keep up with. The internet, specifically, has revolutionised the way in which people communicate, shop and market their products and services. With this revolutionary new tools have come new challenges, however. Competition is incredibly ferocious and only companies with superior communication abilities can hope to stay ahead of the competition. Vancouver BC businesses, for example, have learned that they need state of the art business telephone systems in order to compete globally.

Great strides have been made in telecommunications. Modern PABX installations offer users a host of features that allow them to communicate effectively and reliably. Users can transfer calls, place callers on hold and even conduct conference calls. In many cases callers can exercise options by listening to a menu of available actions and then get transferred to an appropriate person or department by simply pressing a button.

Some communication experts are of the opinion that the PABX has reached the end of its useful life. Its most important drawbacks is the fact that users have to be at a specific location and within reach of a specific instrument if they wish to receive and make calls. This is a serious drawback because it limits the ability of employees to be where they are most needed and useful.

Another important drawback of PABX installations is that they are expensive to install and to maintain. Large businesses need an installation at every branch or site. This means that multiple installations must be maintained. If a single unit is down, communication across the board is negatively influenced. Multiple installations also necessitate employing an operator at every site and branch. This can be very costly.

VoIP service providers say that their solutions overcome all the drawbacks of PABX and that they offer features previously undreamed of. VoIP uses the internet as a communications platform and can therefore be used anywhere as long as there is access to the internet. The platform is hosted by the service provider, which means that the client always has access to the latest upgrades and features. Only one installation is required, regardless of how many remote sites the client have.

Those that have switched to VoIP knew from the word go that they will be saving money. However, many new clients are surprised to find out just how much they save. Some companies have saved up to half of their previous communications bills. When considering the cheaper maintenance and the fact that it is not necessary to employ an operator at every site the savings can become truly remarkable.

Savings are great but VoIP installations offer much more. Imagine being able to communicate from any geographical location, the ability to transfer calls to remote locations and a wide variety of features specially designed to make life easier and to improve productivity. Ultimately, VoIP not only saves money bit it offers clients the true freedom of being able to communicate whenever, wherever and from whatever compatible device.

There can be no doubt that effective communication is one of the most important corner stones of every successful business. With VoIP it is not only possible to save a significant amount of money, but also to improve productivity and to offer vastly superior service to both clients and suppliers.




About the Author:



No comments:

Post a Comment